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Square announces a chatbot called Square Assistant to let businesses that use its Appointments service confirm, cancel, and reschedule appointments (Jared Newman/Fast Company)

Jared Newman / Fast Company:

Square announces a chatbot called Square Assistant to let businesses that use its Appointments service confirm, cancel, and reschedule appointments  —  It turns out that a lot of people will avoid picking up the phone to reschedule things, even if it means being a no-show for an upcoming haircut or nail appointment.

Square announces a chatbot called Square Assistant to let businesses that use its Appointments service confirm, cancel, and reschedule appointments (Jared Newman/Fast Company)
Source: Tech Meme