Illustration by Alex Castro / The Verge
Many PlayStation Network users reported Monday that their accounts were unexpectedly permanently suspended. As of Tuesday morning, many of the people who had received the messages now say their accounts have been restored. Some of them contacted customer service while others did not, but nearly a day after the issues began, Sony hasn’t commented publicly or responded to us about the wave of bans or the restorations that followed.
A message to one user read: “This account is permanently suspended from PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement.”
It’s unclear how widespread the problems are. I booted up my PS5 and was able to jump into Baldur’s Gate 3 and Fortnite just like I…
