For a while on April 25, emails to customers that traded in iPhones months ago were listed as canceled — but Apple is now telling those informed that the messages were in error.
Overnight, we got some tips about months-old trade-ins listed as cancelled. It has also also happened to one AppleInsider staffer.
It’s not yet clear exactly what’s going on. Apple takes in one trade-in towards a single device, with multiple devices being traded in counting toward gift cards. So far, the only information we have is that it only appears to be happening to people who have traded in for a new device.
