As a traveling computer security consultant for over 20 years, I’ve had the chance to visit a lot of different operations and see what works and doesn’t work. I’m always looking for common denominators for successes and failures, and I share these lessons as I learn them.
But I realize I’ve unconsciously absorbed one home truth without realizing it — and it’s about contractors. The outsourcing of jobs to third-party companies has continued unabated for years. It’s not unusual for me to learn that almost nobody in the team running the place is an employee. One contractor manages the network, another deploys and manages PCs, another handles directory services, and another handles security.
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