Image: Otter.ai

Automated transcription service Otter is making some big changes to its offerings for both free and paying customers. Mostly, the company is downgrading its features — reducing the number of audio imports users can make; the length of audio they can transcribe each month, and so on — though it is giving free users access to some new tools.

One of the biggest changes, though, is that free users will no longer be able to access their full back catalogue of recordings. Instead, they’ll only have access to the most recent 25. The rest will be “archived” — that is, they’ll still exist on Otter’s servers, but users will have to either delete other conversations to access them, or pay to upgrade to Otter’s “pro” plan.

This and other changes to…

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