AT&T experienced an outage yesterday that left tens of thousands of customers without service.
The carrier and government agencies investigated the issue to see if the cause was the result of technical problems or a cyberattack.
It appears the cause was the result of an update error.
Yesterday, AT&T experienced a massive outage that left tens of thousands of customers without cellular service. At the time, an investigation was carried out to discover if the cause was just a technical error or linked to a cyberattack. It appears the answer is the former and not the latter.
After conducting an investigation into the hours-long service outage, AT&T said the problem was not caused by a cyberattack but rather by a mistake on their part. The carrier didn’t explain too much in detail, but blamed the incident on an update error.