Dell’s chief operating officer Jeff Clarke has informed employees that the company is preparing for what he calls the “biggest transformation in company history,” a sweeping systems overhaul scheduled to launch on May 3 that will standardize processes across nearly every major division.
The initiative, dubbed One Dell Way, will replace Dell’s existing sprawl of applications, servers and databases with a single enterprise platform designed to unify the 42-year-old company’s operations. Clarke’s memo, sent to staff on Tuesday and obtained by Business Insider, said Dell has spent the past two years building toward this transition.
The May 3 launch will affect the company’s PC business, finance, supply chain, marketing, sales, revenue operations, services, and HR. The ISG division, which handles cloud and AI infrastructure, will follow in August. “We need one way — simplified, standardized and automated — so we can be more competitive and serve our customers better,” Clarke wrote. Mandatory training begins February 3.
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