AWS launches a range of new services for contact and call centers, including Amazon Connect real-time analytics, customer profiles, and machine learning tools (Larry Dignan/ZDNet)
Larry Dignan / ZDNet:
AWS launches a range of new services for contact and call centers, including Amazon Connect real-time analytics, customer profiles, and machine learning tools — Amazon is stepping up its contact center services with Amazon Connect Wisdom, Customer Profiles, Real-Time Contact Lens, Tasks and Voice ID.
AWS launches a range of new services for contact and call centers, including Amazon Connect real-time analytics, customer profiles, and machine learning tools (Larry Dignan/ZDNet)
Source: Tech Meme
