Author: Tech Support

Current and former employees provide an inside look at Airbnb amid layoffs, as its warm and fuzzy office culture met with the business realities of a pandemic (Erin Griffith/New York Times)

Erin Griffith / New York Times: Current and former employees provide an inside look at Airbnb amid layoffs, as its warm and fuzzy office culture met with the business realities of a pandemic  —  What happens when a kumbaya office culture meets the business realities of a pandemic?  —  SAN FRANCISCO — On May 5

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The Verge Guide to Gmail

Illustration by Alex Castro / The Verge Since its launch in 2004, Google’s Gmail email app has grown to be the most popular email service out there. While it’s gone through a lot of changes since then and has added a wide variety of features, its main goal — and main advantage — remains that

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A brief history of video chat, how it has evolved, and how the pandemic has forced big tech to develop new ways to make it feel more like real-life interactions (Adam Clark Estes/Vox)

Adam Clark Estes / Vox: A brief history of video chat, how it has evolved, and how the pandemic has forced big tech to develop new ways to make it feel more like real-life interactions  —  It looks like we’re stuck with video chat.  Is that such a bad thing?  —  It’s well over 100

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A look at the struggle between Change.org's image as a tool for social change and its for-profit open platform that can be used to promote hate speech (Megan Morrone/OneZero )

Megan Morrone / OneZero : A look at the struggle between Change.org’s image as a tool for social change and its for-profit open platform that can be used to promote hate speech  —  “They want to ‘inspire people to be the change they want to see in the world.’ But, what type of change do they

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How tech companies place favorable newspaper op-eds, purportedly from small business owners, think tanks, and academics, without disclosing their involvement (Alex Kantrowitz/Big Technology)

Alex Kantrowitz / Big Technology: How tech companies place favorable newspaper op-eds, purportedly from small business owners, think tanks, and academics, without disclosing their involvement  —  Why you should probably read opinion pieces supporting the tech giants with skepticism.  —  7 hr How tech companies place favorable newspaper op-eds, purportedly from small business owners, think

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The FBI is using Sabre, the biggest of three firms that store a majority of the world's travel info, to spy on suspects' movements through sealed court orders (Thomas Brewster/Forbes)

Thomas Brewster / Forbes: The FBI is using Sabre, the biggest of three firms that store a majority of the world’s travel info, to spy on suspects’ movements through sealed court orders  —  American border patrol already has significant surveillance powers and collects vast amounts of data on who is flying into and out of

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