The rapid rise of the customer data platform suggests brands understand more than ever that customer experience is the new battleground for business. According to Walker, a CX consulting firm, 2020 will be the year customer experience surpasses price and even product as the key competitive differentiator. If businesses are going to deliver a truly
Read MoreWas Ned Stark as Hand of the King Game of Thrones at its best? Game of Thrones: Every season ranked from worst to best – CNET Source: CNet
Read MoreSarah Jeong / New York Times: Companies are adjusting premiums and policies for life, car, and home insurance based on new forms of surveillance enabled by tech to collect and analyze data — Some technologies are better left in the laboratory. — Ms. Jeong is a member of the editorial board. Companies are adjusting premiums
Read MoreTim Bradshaw / Financial Times: Sources: Apple is spending hundreds of millions of dollars to secure new games for its Arcade subscription service, with total budget likely to exceed $500M — Apple is spending hundreds of millions of dollars to secure new video games for its forthcoming Arcade subscription service … Sources: Apple is spending
Read MoreSean Gallagher / Ars Technica: An Illinois bill for banning IoT devices from collecting audio without owners’ consent was substantially defanged after lobbying by the Internet Association — Lobbyists: Bill would punish even if failure to disclose was “accidental.” — On April 10, the Illinois State Senate passed the … An Illinois bill for banning
Read MoreAlan Blinder / New York Times: Since 2011, a database error left more than 150,000+ young people off the jury rolls in East Baton Rouge Parish, Louisiana — BATON ROUGE, La. — The Louisianans who were summoned to decide whether Grover Cannon killed a police officer were Asian, black, Hispanic and white. Since 2011, a
Read MoreFrom Princess Leia to Muppet Stormtroopers, fans at the convention pull out all the stops as the heroes and villains of Star Wars. Star Wars Celebration Chicago cosplay – CNET Source: CNet
Read MoreHannah Karp / Billboard: Sources: Amazon has entered into discussions to launch a free, ad-supported music service, offering a limited catalog, as early as next week — “Alexa, play free music.” — Amazon has entered into discussions to launch a free, ad-supported music service, sources familiar with the plan tell Billboard … Sources: Amazon has
Read MoreThe database is for targeting ads and seeing how effective they are. But it’s reportedly also been a treasure trove for police. Law enforcement taps Google's Sensorvault for location data, report says – CNET Source: CNet
Read MoreActor Cameron Monaghan of Shameless and Gotham will star in the Star Wars game, which arrives in November for PS4, Xbox One and PC. Star Wars Jedi: Fallen Order: Trailer, Purge Troopers, star, story revealed – CNET Source: CNet
Read MoreIncident took place after hackers compromised a Microsoft support agent’s account. Microsoft discloses security breach that impacted some Outlook accounts Source: ZDNet Microsoft
Read MoreBrian J. Barth / The Walrus: Interview with RIM cofounder Jim Balsillie about his advocacy against the rise of surveillance capitalism in Canada and the Sidewalk Toronto smart city project — The entrepreneur who made billions putting BlackBerrys into pockets is now sounding the alarm about Big Tech’s creep toward surveillance capitalism Interview with RIM
Read MorePaul Allen’s rocket-launching dream plane takes to the skies at long last. Stratolaunch, world's largest airplane, takes flight for first time – CNET Source: CNet
Read MoreVisitors to Galaxy’s Edge can taste blue milk, customize lightsabers and listen to new Star Wars music, a Star Wars Celebration panel reveals. New Star Wars Disney attraction will spew soda from thermal detonators – CNET Source: CNet
Read MoreActor Cameron Monaghan of Shameless and Gotham will star in the Star Wars game, which arrives in November for PS4, Xbox One and PC. Star Wars Jedi: Fallen Order: Watch the trailer here – CNET Source: CNet
Read MoreIt’s recently been confirmed that female-led startup companies get just 10 percent of venture capital investment. And according to the report, it’s not just female leadership that puts investors off, it’s the mere presence of a woman — the report states that having a woman on the pitch team means you will get just a
Read MoreCommentary: “A New Order” was just sitting there waiting to be used. Star Wars: The Rise of Skywalker is a galactically stupid title – CNET Source: CNet
Read MoreFly the friendly skies with an airplane sporting a Star Wars look. United Airlines to fly Star Wars: Rise of Skywalker plane this fall – CNET Source: CNet
Read MoreJennifer Valentino-DeVries / New York Times: A detailed look at how police forces use “geofence” warrants and Google’s Sensorvault location history database to find witnesses and suspects near crime scenes — The tech giant records people’s locations worldwide. Now, investigators are using it to find suspects and witnesses near crimes … A detailed look at
Read MoreThe maker of Apex Legends and Titanfall will unveil their Star Wars game today. Star Wars Jedi: Fallen Order: Watch the trailer, game reveal livestream – CNET Source: CNet
Read MoreStratolaunch, the massive aircraft dreamed up by the late Paul Allen, flew for the first time on Saturday, becoming the largest plane by wingspan ever to take to the skies. Larger than Howard Hughes’… Stratolaunch, plane dreamed up by Paul Allen, just became the world’s largest airplane ever to fly Source: Washington Post Tech
Read MoreThe battle between the companies, once partners, could affect the division of billions of dollars in smartphone profits and, perhaps, how much consumers pay for phones. Apple and Qualcomm’s Global Fight Heads to Court in San Diego Source: NY Times Tech
Read MoreNick Statt / The Verge: Twitch releases its first original game called Twitch Sings, a karaoke title with a “go live” button to start a Twitch broadcast, available for free on Windows — The live streaming platform is getting into game development — Since becoming the de facto game streaming platform … Twitch releases its
Read MoreTechCrunch: Microsoft says a “limited” number of its web email service accounts were breached between Jan. 1 and March 28 using a customer support agent’s credentials — On the heels of a trove of 773 million emails, and tens of millions of passwords, from a variety of domains getting leaked in January … Microsoft says
Read MoreInvestigators have been tapping into the tech giant’s enormous cache of location information in an effort to solve crimes. Here’s what this database is and what it does. Google’s Sensorvault Is a Boon for Law Enforcement. This Is How It Works. Source: NY Times Tech
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