Author: Tech Support

Investigation: some iPhone apps use Glassbox's analytics SDK to record user interactions without permission, and recordings sometimes don't mask sensitive data (Zack Whittaker/TechCrunch)

Zack Whittaker / TechCrunch: Investigation: some iPhone apps use Glassbox’s analytics SDK to record user interactions without permission, and recordings sometimes don’t mask sensitive data  —  And there’s no way a user would know  —  Many major companies, like Air Canada, Hollister and Expedia, are recording every tap and swipe you make on their iPhone

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Smartphones and voice-assisted devices create opportunities for modern customer experiences

Anyone who uses a smartphone can attest to the incredible power of real-time, in-the-moment discovery that leads to decisions and outcomes. But, now in an age of voice-assisted devices, we are further empowered to command information or purchase on-demand. “OK Google, Alexa, Hey Siri, what are the best bluetooth headphones for me?” Or, “Please reorder

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Leaked documents show around 250 bounty hunters and related businesses had access to AT&T, T-Mobile, and Sprint customer location data for at least five years (Joseph Cox/Motherboard)

Joseph Cox / Motherboard: Leaked documents show around 250 bounty hunters and related businesses had access to AT&T, T-Mobile, and Sprint customer location data for at least five years  —  In January, Motherboard revealed that AT&T, T-Mobile, and Sprint were selling their customers’ real-time location data … Leaked documents show around 250 bounty hunters and

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This YC-backed college alternative doesn’t want your tuition checks (unless you land a high-paying job)

Before the cap even lands after graduation, American students are met with a stark realization: they owe someone, somewhere, a lot of money. Worse, their degree offers few assurances. While colleges have proven great at cashing tuition checks, many fall well short of serviceable in terms of job placement. Austen Allred imagines an education without

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A look at Pigeonly, InmateAid, and Flikshop, built by ex-convicts, and how they act as social networks to connect those in prison with friends and family (Olivia Carville/Bloomberg)

Olivia Carville / Bloomberg: A look at Pigeonly, InmateAid, and Flikshop, built by ex-convicts, and how they act as social networks to connect those in prison with friends and family  —  Laura Whitten, 35, woke up, rolled over and grabbed her phone, snapping a selfie in bed beside her dog. A look at Pigeonly, InmateAid,

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If Reddit lands a $150M Tencent investment, they'd make strange bedfellows: Tencent helps build the Great Firewall; Reddit's product, banned in China, is speech (Patrick Howell O'Neill/Gizmodo)

Patrick Howell O’Neill / Gizmodo: If Reddit lands a $150M Tencent investment, they’d make strange bedfellows: Tencent helps build the Great Firewall; Reddit’s product, banned in China, is speech  —  Who really thinks about where the money is coming from as long as you get the money?  —  Reddit is about to get a huge

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Following a lawsuit, Instacart CEO apologizes for changes that meant some tips were used to boost base pay and says those affected will get retroactive pay (Megan Rose Dickey/TechCrunch)

Megan Rose Dickey / TechCrunch: Following a lawsuit, Instacart CEO apologizes for changes that meant some tips were used to boost base pay and says those affected will get retroactive pay  —  On the heels of a recently-filed class action lawsuit over wages and tips, as well as drivers and shoppers speaking … Following a

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Interviews with 49 people illuminate Wisconsin's disastrous deal with Foxconn, championed by Trump, that saw $4.5B in promised incentives with little return (Austin Carr/Bloomberg)

Austin Carr / Bloomberg: Interviews with 49 people illuminate Wisconsin’s disastrous deal with Foxconn, championed by Trump, that saw $4.5B in promised incentives with little return  —  “This is the Eighth Wonder of the World.”  —  So declared President Donald Trump onstage last June at a press event at Foxconn’s … Interviews with 49 people

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Fortnite's longevity will hinge on its ability to evolve and to be a social network, which could allow Epic to build a Metaverse to rival big internet platforms (Matthew Ball/REDEF)

Matthew Ball / REDEF: Fortnite’s longevity will hinge on its ability to evolve and to be a social network, which could allow Epic to build a Metaverse to rival big internet platforms  —  In 2018, there was a lot to read about Fortnite, and even more to learn from it.  And to point, “the game”

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