Author: Tech Support

5 lesser-known, yet highly effective ways to manage client relationships

Back in the day, it seemed like there were really only two options to manage client relationships: face-to-face meetings and phone calls. While these client management techniques can certainly still prove effective today, there’s no denying that they’re not always the right fit — especially for e-commerce brands and others servicing international clientele. Just like

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GameStop says it will sell Spring Mobile, which owns and runs 1,289 AT&T wireless stores, to Prime Communications for $700M (Lauren Feiner/CNBC)

Lauren Feiner / CNBC: GameStop says it will sell Spring Mobile, which owns and runs 1,289 AT&T wireless stores, to Prime Communications for $700M  —  GameStop announced Wednesday it agreed to sell its Spring Mobile business for $700 million.  The stock spiked 15 percent on the news. GameStop says it will sell Spring Mobile, which

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Facebook poaches Kate Patchen, who led the DOJ's antitrust office in San Francisco, to be an associate general counsel of litigation, according to her LinkedIn (Kadhim Shubber/Financial Times)

Kadhim Shubber / Financial Times: Facebook poaches Kate Patchen, who led the DOJ’s antitrust office in San Francisco, to be an associate general counsel of litigation, according to her LinkedIn  —  Facebook has poached the US Department of Justice’s top antitrust enforcer in Silicon Valley as it faces tougher scrutiny … Facebook poaches Kate Patchen,

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Google shares which Thanksgiving food tutorials are most popular by state

For all the Americans out there, food-heavy holiday Thanksgiving hits tomorrow. To commemorate the occasion (and perhaps rat out the newbie cooks in the country), Google’s released a chart showing which states’ residents are searching for Thanksgiving recipe videos on YouTube. The charts break down search traffic by different food types, such as turkey, stuffing,

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Parent of Silvergate Bank files for an IPO, seeking to raise $50M, and says it has 483 crypto clients, up from 114 in September 2017 (Daniel Palmer/CoinDesk)

Daniel Palmer / CoinDesk: Parent of Silvergate Bank files for an IPO, seeking to raise $50M, and says it has 483 crypto clients, up from 114 in September 2017  —  The California-based parent of Silvergate Bank has detailed its relationships with the cryptocurrency industry as part of its IPO filing with the Securities and Exchange

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USPS patches API flaw that let anyone with a usps.com account view details of 60M users, over a year after a researcher says he disclosed the vulnerability (Brian Krebs/Krebs on Security)

Brian Krebs / Krebs on Security: USPS patches API flaw that let anyone with a usps.com account view details of 60M users, over a year after a researcher says he disclosed the vulnerability  —  U.S. Postal Service just fixed a security weakness that allowed anyone who has an account at usps.com to view account details

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Bitcoin Cash ABC update exposes potentially catastrophic vulnerability

It hasn’t been long since the monstrously wasteful hash wars began, but it already seems both newly spawned blockchains are running into potentially crippling technical difficulties. Shortly after BSV (nChain’s implementation of Bitcoin Cash) suffered from a bug that split its network in two, it appears that BAB (Bitcoin-ABC’s implementation of Bitcoin Cash) has rolled

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How a group of East African Amazon warehouse workers in Minneapolis became the first known collective to get Amazon management to negotiate better terms (Karen Weise/New York Times)

Karen Weise / New York Times: How a group of East African Amazon warehouse workers in Minneapolis became the first known collective to get Amazon management to negotiate better terms  —  Labor organizers and researchers said they had not heard of Amazon previously coming to the table after worker pressure, even for private discussions. How

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Amazon emails an unknown number of customers disclosing a "technical error" that exposed emails and names, but provides few other details (TechCrunch)

TechCrunch: Amazon emails an unknown number of customers disclosing a “technical error” that exposed emails and names, but provides few other details  —  Amazon’s renowned secrecy encompasses its response to a new security issue, withholding info that could help victims protect themselves. Amazon emails an unknown number of customers disclosing a "technical error" that exposed

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