Author: Tech Support

Amazon’s cloud-computing outage on Wednesday was triggered by effort to boost system’s capacity

Efforts to add new computer servers created a cascading set of errors that hobbled Web-connected security cameras, robotic vacuums and publishing sites, the company acknowledged in a lengthy postmortem Saturday morning. Amazon’s cloud-computing outage on Wednesday was triggered by effort to boost system’s capacity Source: Washington Post Tech

Read More
Adobe: US consumers spent $9B online on Black Friday, up 21.6% YoY, with 40% of sales coming via smartphones (Ingrid Lunden/TechCrunch)

Ingrid Lunden / TechCrunch: Adobe: US consumers spent $9B online on Black Friday, up 21.6% YoY, with 40% of sales coming via smartphones  —  Black Friday — the day that launched 1,000 other shopping holidays — may have lost its place as the “start” of the Christmas shopping season by now (it gets bigger and

Read More
A look at China's draft Personal Information Protection Law, which would significantly increase fines for companies responsible for data breaches to up to $7.6M (Celia Chen/South China Morning Post)

Celia Chen / South China Morning Post: A look at China’s draft Personal Information Protection Law, which would significantly increase fines for companies responsible for data breaches to up to $7.6M  —  The draft version of the new law significantly increases penalties for companies responsible for data breaches … A look at China's draft Personal

Read More
Former Zappos CEO Tony Hsieh dies at 46

Photo by FilmMagic/FilmMagic Tony Hsieh, the former CEO of online shoe retailer Zappos has died, the company confirmed Saturday. Hsieh retired from the Las Vegas-based company in August, after 20 years at the helm. Under his leadership, Zappos became known for its customer service and employee-focused company culture. Hsieh wrote a best-selling autobiography titled “Delivering

Read More