Erin Griffith / New York Times:

After Airbnb changed its policy to allow cancellation with full refunds, some aggrieved hosts are trying to cut it out of bookings or are planning legal action  —  Hurt by refunds, some are trying to cut the site out of bookings or taking legal action.  The company says it is working to reduce tensions.

After Airbnb changed its policy to allow cancellation with full refunds, some aggrieved hosts are trying to cut it out of bookings or are planning legal action (Erin Griffith/New York Times)
Source: Tech Meme