Can’t sync your Fitbit? You’re not alone, as service suffers major outage (Update: Fixed)

Can’t sync your Fitbit? You’re not alone, as service suffers major outage (Update: Fixed)

  • Fitbit users currently report problems syncing data and logging into the Android app.
  • The company confirms that an outage is in progress, and is currently under investigation.
  • Right now there doesn’t seem to be anything users can do, so just sit tight and avoid the temptation to reinstall the app.

Update, July 17, 2025 (12:53 PM ET): Fitbit reports that all systems are back up and running. If you uninstalled earlier and weren’t able to log back in to your account, go ahead and try again now.

Original article, July 17, 2025 (10:32 AM ET): It’s a beautiful Thursday morning, and you’re up with the sun to get a nice long run in ahead of a busy day. Only what’s this? Your tracker won’t sync with the app? If you’re a Fitbit user, this might be exactly the situation you found yourself facing today, as a major outage hits the company’s servers.