
Update, July 29, 2025 (14:15 PM ET): Retroid acknowledged the hinge cracking issue in a Reddit post shortly after we published the article below. Affected Pocket Flip 2 users are being offered free replacements, with prepaid shipping labels and cross-shipping of new units. Retroid says the failure wasn’t observed in its internal testing, but engineers and suppliers are now jointly investigating the cause.
Check out the post for full details, but if your Flip 2 hinge is cracked, contact the Retroid Customer Service team at sales@goretroid.com as soon as possible.