Update, February 6, 2026 (10:01 AM ET): It’s been a few days since we first heard about the confusing emails Fairphone customers had been getting. The company has continues to look into these reports, and just posted a follow-up message earlier today:
Following our internal check, we can confirm that the unwarranted emails were caused by an internal automation malfunction within our emailing system, as originally suspected. We can assure you that no data breach has occurred.
